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Managed IT • Break-Fix • Microsoft 365 • Security • Wi-Fi

IT Support for Homes & Businesses

Duval IT Solutions provides Managed IT Services, Break-Fix Support, Microsoft 365 Development, Cybersecurity, and Wi-Fi Deployments. Clear scope. Clean work. Reliable results.

Managed IT Services
Break-Fix Support
Microsoft 365 Development
Cybersecurity
Wi-Fi Deployments
Based near Quakertown, PA. Serving Pennsylvania and Remote Clients.
Managed IT Services Break-Fix IT Support Microsoft 365 Development Cybersecurity Services Wi-Fi Deployment Business Wi-Fi Home Wi-Fi Setup Quakertown PA IT Support Pennsylvania IT Services
What You Get
Simple, structured support.
24
Visibility
Monitoring mindset. Less guesswork.
99.9
Reliability Focus
Standards and stability improvements.
0
Mystery IT
Clear scope. Clear next steps.
Standardized Configurations
Security Baselines
Business Wi-Fi Design
Microsoft 365 Workflows
Documentation Options
Good Fit For
Home Networks Small Business Offices Retail Multi-Location Teams on M365
Consumer & Commercial
Onsite & Remote Support
Wi-Fi Deployments
Managed IT Services
Microsoft 365 Projects
Cybersecurity

Choose the Right Service

Pick what you need: Consumer Support, Business Support, Projects, or Security.

Home Wi-Fi Deployment

Consumer

Stable coverage and clean setup. No dead zones. No random drops.

  • Mesh Wi-Fi Setup
  • Access Point Placement
  • Channel Tuning
  • Guest Network Setup
  • Basic Device Isolation

Home IT Support

Consumer

Fixes, setup, and cleanup for home devices and networks.

  • PC & Mac Troubleshooting
  • Printer Setup & Fixes
  • Performance Cleanup
  • Device Setup
  • Backup Guidance

Home Security Basics

Consumer

Practical security improvements that don’t break normal use.

  • Router Hardening Checks
  • Update & Patch Review
  • MFA Guidance (Where Available)
  • Account Hygiene Review
  • Safer Defaults

Home Network Cleanup

Consumer

Fix messy networks: duplicated SSIDs, weak passwords, overloaded routers, or poor placement.

  • SSID & Password Standardization
  • Coverage Review
  • Equipment Health Checks
  • Device Inventory Basics
  • Simple Documentation

Smart Home Setup

Consumer

Get devices online correctly and keep them stable.

  • Smart Speakers
  • Cameras
  • Smart TVs
  • Thermostats
  • Voice Assistant Setup

New PC Setup

Consumer

Configure a new computer the right way from day one.

  • Account Setup
  • Updates & Drivers
  • Security Basics
  • Data Transfer
  • Printer & Email Setup

Managed IT Services

Business

Ongoing support built around standards, monitoring, and clear workflows.

  • Endpoint Monitoring
  • Patch Planning & Cadence
  • Security Baselines
  • Backup Strategy Guidance
  • Documentation Options

Break-Fix Support

Business

One-time help for outages, errors, misconfigurations, and urgent fixes.

  • Internet & Network Outages
  • Wi-Fi Instability
  • Firewall Issues
  • Printer & POS Connectivity
  • Performance Issues

Business Wi-Fi Deployment

Business

Wi-Fi built for staff, guests, and business devices. Clean segmentation options.

  • AP Placement Plan
  • Coverage Validation
  • Guest vs Staff Guidance
  • Firewall Integration
  • Support-Friendly Notes

Network Cleanup & Standardization

Business

Fix messy networks and reduce recurring issues.

  • IP Plan Cleanup
  • SSID Standards
  • Device Inventory
  • Basic Diagrams
  • Recommended Improvements

Onboarding & Device Setup

Business

New employee setup and device readiness.

  • Account Setup
  • Email & M365 Login
  • Security Defaults
  • Printer Setup
  • Basic Training Notes

Vendor Coordination

Business

ISP calls, equipment vendors, and coordination to close issues faster.

  • ISP Troubleshooting
  • Hardware Warranty Support
  • Configuration Support
  • Escalation Management
  • Resolution Tracking

Microsoft 365 Development

Projects

Build workflows that reduce manual work and improve visibility.

  • SharePoint Structure
  • Power Automate Flows
  • Teams Setup Strategy
  • Access Governance Guidance
  • Cleanup & Re-Organization

IT Consulting

Projects

Second opinions and planning with clear recommendations.

  • Infrastructure Review
  • Roadmap Planning
  • Vendor Evaluation
  • Standards Guidance
  • Executive Summary

Backup & Continuity Planning

Projects

Reduce downtime risk with practical planning.

  • Backup Strategy
  • Recovery Planning
  • Testing Guidance
  • Access Controls Guidance
  • Documentation Options

Site-to-Site Networking

Projects

Connect locations safely and reliably.

  • VPN Planning
  • Routing Guidance
  • Segmentation Options
  • Stability Improvements
  • Documentation

Wi-Fi Refresh Projects

Projects

Replace or redesign Wi-Fi to support real-world use.

  • AP Placement Plan
  • Coverage Validation
  • SSID Standards
  • Guest vs Staff Guidance
  • Support Notes

Documentation Buildout

Projects

Clean diagrams and notes that reduce downtime.

  • Network Diagrams
  • IP Plans
  • Inventory Lists
  • Support SOPs
  • Escalation Notes

Endpoint Hardening

Security

Reduce risk with baseline controls and patch discipline.

  • Baseline Guidance
  • Patch Planning
  • Admin Controls Guidance
  • Logging Guidance
  • Safer Defaults

Network Security

Security

Fix exposure and improve segmentation.

  • Firewall Rule Review
  • Service Exposure Cleanup
  • Segmentation Planning
  • VPN Guidance
  • Documentation Options

Compliance Support

Security

Documentation and remediation planning for compliance workflows.

  • Process Documentation
  • Scope Reduction Guidance
  • Remediation Planning
  • Evidence Planning
  • Executive Summary

Security Cleanup Sprint

Security

A focused session to close obvious gaps and reduce exposure.

  • Remote Access Review
  • Firewall Exposure Review
  • Account Hygiene Guidance
  • Update & Patch Review
  • Next-Step Plan

Segmentation Planning

Security

Reduce blast radius and scope with better network design.

  • Guest vs Staff
  • IoT Separation
  • POS Isolation Guidance
  • Firewall Rules Guidance
  • Diagram Options

Security Documentation

Security

Clear notes that speed up response and reduce repeat issues.

  • Network Diagram
  • Firewall Notes
  • Access Notes
  • Support SOPs
  • Escalation Info

Why Duval IT Solutions

Less repeat work. Better uptime. Clear ownership.

🧩
Standardization
Consistent setup reduces recurring issues and speeds up fixes.
🛡
Security Defaults
Hardening and patch planning are part of normal operations.
📚
Documentation
Diagrams and notes that reduce downtime and confusion.

Service Matrix

Compare Consumer, Break-Fix, Managed IT, and Projects.

Deliverable
Consumer
Break-Fix
Managed IT
Projects
Wi-Fi Deployment & Optimization
Endpoint Troubleshooting
Monitoring & Alerting
Optional
Optional
Patch Planning
Guidance
As Needed
Microsoft 365 Development
Optional
Security Baselines
Basic
As Needed
Documentation Options
Basic
As Needed

Packages

Options for Home, Business, and Projects.

Home Support

Consumer

Wi-Fi, devices, and practical security improvements.

  • Home Wi-Fi Deployment
  • Device Troubleshooting
  • Printer Setup
  • Smart Home Basics
  • Security Defaults

Managed IT

Business

Ongoing support with standards, monitoring, and planning.

  • Endpoint Monitoring
  • Patch Planning
  • Security Baselines
  • Backup Strategy Guidance
  • Documentation Options

Break-Fix Plus

On Demand

Fast fixes with an optional stabilization plan.

  • Urgent Support
  • Root Cause Identification
  • Exposure Cleanup
  • Wi-Fi Stabilization
  • Next-Step Plan
Packages vary by endpoints, locations, and complexity.

Process

Straight steps. Clear results.

01
Discovery
Inventory, pain points, and current state.
  • Endpoints
  • Network
  • Risks
02
Plan
Define standards and priorities.
  • Baseline
  • Patch Cadence
  • Wi-Fi Plan
03
Implement
Deploy improvements and verify results.
  • Rollout
  • Validation
  • Documentation
04
Support
Maintain, monitor, and improve.
  • Response
  • Reporting
  • Roadmap

Industries

Support patterns that fit real operations.

Offices

Business

Wi-Fi, printers, endpoints, M365, and stable day-to-day support.

  • Wi-Fi Stability
  • Printer Reliability
  • M365 Workflows
  • Patch Planning
  • Security Defaults

Retail

Business

Connectivity that supports POS, staff devices, and guest networks.

  • POS Isolation Guidance
  • Guest Wi-Fi Guidance
  • WAN Stability Planning
  • Printer Support
  • Documentation Options

Multi-Location

Business

Standards and repeatable deployment patterns.

  • SSID Standards
  • Device Templates
  • VPN Planning
  • Central Documentation
  • Consistent Support

FAQs

Short answers. No fluff.

Serving Quakertown & Pennsylvania

Managed IT Services, Break-Fix IT Support, Microsoft 365 Development, Cybersecurity, and Wi-Fi Deployments.

Quakertown, PA
Local support and onsite work when needed.
Managed IT Wi-Fi Break-Fix
Pennsylvania
Support for offices, shops, and multi-location operations.
Business Wi-Fi Security Microsoft 365
Remote Support
Fast help where remote support is appropriate.
Consulting M365 Projects Planning

Ready to Fix Your IT?

Home or Business — we’ll help you get stable Wi-Fi, secure systems, and dependable support.

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